Customer Care

Return & Exchange Policy

Please check your product carefully at delivery. We want every customer to receive the right piece, in the right size, and in good condition.

Check your product at delivery

• Open and inspect the product while the delivery person is present whenever possible.
• Check the size, color, fabric condition, and quantity before accepting the parcel.
• If anything looks wrong, take clear photos and message us before using or washing the product.

If the issue is our fault

If you receive a wrong, damaged, or defective product, contact us within 3 days of delivery.

After checking the issue, we will arrange a return or exchange. If the mistake is from our side, you do not pay the extra delivery charge.

Exchange policy

For size or preference exchange, contact us within 2 days of delivery.

• The product must be unused, unwashed, and in sellable condition.
• Original packaging, tags, or invoice should be kept where possible.
• Exchange depends on stock availability for the requested size or design.

When delivery charges apply

Important notes

• Products that are used, washed, altered, or damaged after delivery cannot be returned or exchanged.
• Color may vary slightly because of screen settings and photography light.
• Please keep your order reference and photos ready when contacting us.